The Vancouver Sun newspaper |June 17, 2000

Fear & Trembling at BookExpo America
Sales are up. So why are independent booksellers so nervous?

by Dominic Ali


Welcome to BookExpo America 2000, Ground Zero for book publishing in the 21st century. From June 2 to 4, Chicago’s McCormick Place convention hall was home to over 2,000 exhibitors and more than 20,000 industry insiders: booksellers, publishers, manufacturers, distributors, and people like me--starving book lovers desperate for free books, promotional goodies, and a chance to get drunk at various publishing parties. As America’s largest publishing tradeshow, the BEA sets the tone for the book biz in the English-speaking world. This is the place to witness the very best of the publishing industry, and also the very worst.

 

The BEA is the place for booksellers from across America and around the world to meet face-to-face with their oh-so-glamorous suppliers--household names like Random House, Penguin, and HarperCollins. They take part in industry workshops, schmooze with the famous, and check out advance releases. Publishers trot out authors like prized ponies, hype soon-to-be-released books, and check out the competition for shelf-space in bookstores. Everyone benefits.


I talked to a lot of people at the BookExpo, and we discussed upcoming books, number of units sold, deal-making with celebrity-authors, and old-fashioned gossip. But one thing we never discussed was the actual content of books. Had anyone actually read a book in the last 6 months? Had I? Does skimming the first three chapters of Harry Potter count? It’s a strange feeling for someone unaccustomed to thinking of books as commodities to suddenly find himself surrounded by thousands of people who do.

 

And what a crowd. This being America, the accents ranged from West Coast mellow to New York bark, with plenty of Southern drawls and Midwestern twangs in between. All aspects of bookselling were represented: hundreds of high-powered New York editors of capital-L literature and indie publishers working out of bedrooms and home-offices; companies devoted to security alarms, lighting, and display fixtures; and even a manufacturer selling that mainstay of the modern bookstore, espresso machines. Hell, there were over 30 bookmark manufacturers represented. And then there were the stars.

 

Over the weekend, McCormick Place felt like a bookstore come to life. People you’re used to seeing in postage-stamp sized photos on book jackets had suddenly turned into real live human beings, shaking hands, doing interviews, and autographing books. Authors like Martin Amis, Bill Bryson, and Michael Ondaatje hustled their latest books along with celebrity authors like baseball player Sammy Sosa, comedian Jerry Stiller, Julie ”Mary Poppins” Andrews Edwards, and actress Marilu Henner (remember “Elaine” from “Taxi”?). There were others, including Dr. Ruth Westheimer; former New York Observer writer Candace Bushnell (whose column was the basis for HBO’s hit, Sex in the City), and performance artist Karen Finley. Even “Dummies Man”, the triangle-head icon from IDG Books’ For Dummies titles was posing for photos. And with good reason. Every well-placed celebrity handshake and smile is probably worth 1,000 extra book orders.

 

Scores of known and unknown authors took turns at a long row of end-to-end tables in the Autograph Area located at the rear section of the hall. In front of each author was a line-up of attendees patiently waiting to have books autographed. It resembled the washroom queue for a Stones concert. Good taste prevailed for once, and I resisted the urge to get my books inscribed: “To my good friend Slobodan Milosevic,” so I could re-sell them as collector’s items on eBay.

 

The highlight of BEA 2000 was a speech by Amazon.com’s founder Jeff Bezos. The clown prince of e-commerce entertained a crowd of around 1,000 with details about Amazon’s rise to power. Numerous magazines have analyzed his company and he joked that his favorite cover-line was “Amazon.org” -- because his company is “obviously a not-for-profit.” The crowd laughed with approval, temporarily forgetting that several independently-owned booksellers are in the same predicament.

 

Almost unheard of five years ago, the market share of adult books purchased online tripled, from 1.9% in 1998 to 5.4% last year. Bezos also said e-commerce probably wouldn't take over bookselling, and predicted that in about 10 years online sales would account for only 15% of sales.

 

But that hardly helps booksellers sleep at night. We live in an e-world, and that’s affected everything. Just two years ago the official BEA directory listed about 20 exhibitors involved in Internet Marketing and Sales. This year there were over 50. In 1998 the directory carried 15 listings of electronic book exhibitors, while this year there were more than 30. It isn’t difficult to imagine a future convention where there won’t be a paper book in sight.

 

Jeff Bezos, it turns out, is a firm believer in the future of electronic books, but only when copyright issues, piracy, pricing issues, and the quality of display devices evolves to make them as accessible as their paper cousins. Bezos isn’t alone. In March, Stephen King, the Elvis of the publishing world, tried an e-novella experiment. He made Riding the Bullet available online, and it was downloaded on 400,000 computers and electronic book readers. According to Bezos, e-books aren’t a question of if, but a question of when.

 

During Bezos’s speech it occurred to me that I could never make it as bookseller. Reason number one, technological change scares me. A number of companies have bet millions of dollars that e-books will take off. A new software program called Microsoft ReaderWorks even allows you to turn your musings into downloadable books for portable computers. This has frightening possibilities for readers. If forwarded jokes from your family and friends weren’t bad enough, you‘ll soon be forwarded entire books.

 

And it’s even scarier for booksellers. Many authors have already bypassed publishers with their own self-produced tomes. Now there’s little to stop authors from bypassing bookstores altogether and selling books online--publishing’s equivalent of the MP3.

 

Although cynics say that nobody reads anymore, the numbers tell a different story. The New York-based Book Industry Study Group estimates that 2.3 billion books were sold in America last year, with consumers spending $30.5 billion dollars (U.S.). That’s up from 2.2. billion books sold in 1998, when Americans spent $28.78 billion (U.S.). Those are numbers worthy of Chicken Soup for the Book Publishers’ Soul. Canada’s not too shabby, either. According to StatsCan’s most recent figures, English language Canadian publishers had sales of $1.1 billion (Cdn.) in 1994-1995, and almost $1.2 billion (Cdn.) in ‘96-97.

 

So if the numbers are up, why did booksellers seem so nervous at this year’s BookExpo? This leads to my second reason not to become a bookseller: “big box booksellers”—mammoth chain bookstores with Wal-Mart mentalities. Because of their massive size, box stores like Canada’s Chapters and Indigo—and their American counterparts Borders and Barnes & Noble—can buy John Grisham and J.K. Rowling by the ton. Every dollar spent in a chain bookstore means that dollar isn’t spent in an independently-owned shop. As a champion of the underdog I abhor box stores. But because of their longer hours, I still shop in them, which is sort of like an alcoholic drinking to forget about cirrhosis of the liver.

 

The list of dead and dying indie bookstores is growing. Casualties include Toronto’s Writers & Co., Britnells, and Edwards Books. Vancouver’s Duthie Books is now down to just one store in Kitsilano. There used to be nine. Lifelong bookseller Cathy Legate took over Duthie Books from her father Bill Duthie, and she’s felt the painful changes in bookselling. “They forced us to offer more deals,” she says. Things got tough for Duthie Books once the big boxes like Chapters moved to town. It boils down to economies of scale, where bigger is better, and biggest is best.

 

So how do bookstores make money, anyway? Rowly Lorimer, Director of Simon Fraser University’s Canadian Centre for Studies in Publishing explains: booksellers buy books from publishers or wholesalers at a discount, usually around 40%. The books are then sold for the full list price. A typical $30 hardcover, for example, would make a bookseller $12. To remain competitive, independent stores like Duthie Books have offered deep discounts the way stores like Chapters do, which cuts into their bottom line.

 

On top of increased competition, Legate and other stores invested thousands of dollars in equipment to sell books online. In Legate’s case, it didn’t work out. “There’s high-intensive work selling books on the Internet.” All the high-intensive work didn’t pay off, and she estimates that she’s sold only 100 books online in the past year. “I’m getting less impressed with the Internet.”

 

The plight of independent bookstores was lost on me as I shuffled through McCormick Place, trying to figure out the exhibitors. It’s always interesting to see how the faces change as the day wears on. From 9 a.m. to 12 noon, the air was generally upbeat and positive, as sales & marketing (S&M) teams won friends and influenced people with their bright smiles and professional business attire. They quickly settled into a routine of answering the same monotonous questions over and over: “When is (enter author’s name here) coming to my town?”, “When will (enter title of book here) be coming out in paperback?” By 3 p.m. until the day’s closing at 6 p.m., the smiles had faded and the faces openly showed contempt--especially for Gore-Tex wearing Canucks like me, with one eye on party invitations and another on free gifts for my friends back home..

 

I’ve always lacked the discipline to say no, especially to the willowy wide-eyed publicists in skirts who’ve just graduated from college and are sooo happy to meet me. As soon as they spotted the red “Press” ribbon on my official BEA badge, they’d pounce. The pitch usually went something like this: “We’ve got a great book coming out in a few months called (enter book title here.) The author’s a really great interview and we’re really excited about it, I’m sure it would be just right for you. While you’re here, why don’t you take one of our bookmarks/stickers/erasers/pencils/pens/jujubes. Here’s a catalog. ”And that is how I ended up carting around 30 lbs. of reading material and stationery supplies that will last me until BookExpo 2001.

 

Pens and pencils emblazoned with company logos are a good catch, but I was after bigger game: invitations to the publishers’ parties. At the BEA, this is where the real fun is at. The most treasured invites promise complimentary drinks, but they require a lot of schmoozing and charm to obtain. As tempting as the open bars are, it’s the alternative parties hosted by small presses that are my favorites. I made it to three. The alternative press parties can always be counted on for an interesting crowd of bohemian publishers and drunken literary-types full of post-ironic witticisms. The day’s events on the football-field length convention hall provided lots of material to riff on.

 

In addition to plenty of malicious gossip about other publishers (“What a waste of trees”), there were lots of jokes. No one was spared our wrath: not the staff at big box booksellers (“I went in there looking for Zen & the Art of Motorcycle Maintenance and they sent me to the automotive section”); not technology (“Publishing on demand? Just what the world needs, more books!”); not publishing trends (“We’re a nation of Dummies and Idiots”).

 

On the plane back to Vancouver with my pens and erasers, I thought about what I’d seen and heard. What’s the future of the book and the future of publishing? I was a scared by what I’d witnessed over the previous couple of days. As much fun as the party chat and cocktails were, it was back to the real world for me--combing through the bookstore aisles, checking out cover designs, laughing at “About The Author” blurbs and fondling the delicate pages of treasured literary works. I just hope that in five years I can walk through the aisles of an independent bookstore. Independent bookstores hope so, too.

-END-


Copyright 2000, Dominic Ali


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